Contact Us
Have a question, suggestion, or feedback? Our support team is ready to assist you. We aim to respond to all enquiries within one business day.
Get in Touch
Whether you have a technical issue, a question about our games, or simply want to share your experience, we'd love to hear from you. Fill in the form or use the contact details below.
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General Enquiries support@nicholson-charters.com
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Legal & Privacy Matters legal@nicholson-charters.com
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Registered Address 12 Charter House Lane
London, EC1A 4PN
United Kingdom -
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Support Hours Monday – Friday: 09:00 – 18:00 GMT
Saturday: 10:00 – 14:00 GMT
Sunday: Closed -
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Response Time We aim to respond to all enquiries within 1 business day.
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Today's Date
⚠️ Responsible Gaming Support
If you are concerned about problem gambling, please contact these UK services directly for confidential support:
- 🔗 BeGambleAware.org
- 🔗 GamCare.org.uk — 0808 8020 133
- 🔗 GamblingTherapy.org
Send Us a Message
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Frequently Asked Questions
Is Nicholson Charters free to use?
Yes — completely free. All games are available at no cost, with no hidden charges, subscriptions, or in-game purchases required.
Can I win real money?
No. Nicholson Charters is a social casino. Virtual coins used in games have no real-world monetary value and cannot be withdrawn or exchanged.
Do I need to create an account?
No registration is required. Simply visit our Games page, click on any title, and start playing instantly in your browser.
What age restriction applies?
Nicholson Charters is strictly for adults aged 18 and over. We implement an age verification gate to confirm players meet this requirement.